Friday, July 25, 2003

Past Vonage User

I used to use Vonage until I found Packet8. Vonage had a good idea with low cost VoIP telephony, but they totally screwed it up and Packet8 got it right. Vonage has horrible customer service and the Vonage DigitalVoice service is always having problems. Either the Vonage call quality is bad for days on end or randomly during the day on different calls, or the Vonage features either screw up or stop working all together at certain times. I am so happy I went with Packet8. They have more area codes and when they roll out and announce features they make sure they work. I made the switch from Vonage to Packet8 and I would recommend that you all do the same.

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