Friday, November 28, 2003

Forbes.com - Packet8 better than Vonage

Forbes.com: "Voice Broadband Breakout
Ben Berentson, 11.26.03, 9:08 AM ET

NEW YORK - Tobin Smith, the editor of ChangeWave.com, says he always looks for companies that lead the charge in new and novel technologies. Market watchers have been waiting for broadband voice to take off for some time now, and Smith thinks this might be the year it finally does.

Broadband voice allows you to place phone calls via high-speed Internet access connections. Higher speed, more reliable connections and a new regulation that allows telephone users to transfer their existing phone numbers from landlines to wireless and broadband phones figure to have a positive impact on this fledgling technology.

Telecom giant SBC Communications (nyse: SBC - news - people ) recently announced it was going to provide broadband voice beginning in 2004. Smith's voice Web telephony pick? Santa Clara, Calif.-based 8X8 (nasdaq: EGHT - news - people ) and its Packet8 voice broadband technology. Unlike its better-known competitor, Vonage, 8X8 is a publicly traded Nasdaq stock. It trades for just under $4 per share.

Smith is buying EGHT for a number of reasons. 'First, it has a better product than Vonage,' he says. 'Second, it just sold off its microelectronics business--it's now a voice broadband pure play. And the pricing is the killer app here: It's a flat fee, $19.95 a month for unlimited phone calls "

Thursday, November 27, 2003

Joe Gratz's Blog - Comments on "Packet8"

Joe Gratz's Blog - Comments on "Packet8": "I signed up for the Packet8 service on 7-24-03. No problems at all signing up. I received my DTA and went through all the instructions on setting it up and could not get a dial tone at all. I called up and after many unreturned phone calls I ended up speaking to 3 different people trying to get the thing working. We did everything reboot router, reboot DTA, connect the DTA directly to the broadband modem. Nothing worked. I spent two weeks trying to get in touch with the different tech support people that they told me I needed to speak to. Finally someone asked me what broadband service I used. Time Warner’s Road Runner. He stated that they were having issues with getting their equipment to work with Time Warner. I asked about returning the DTA and getting a refund. They wanted me to return it at my cost. After a couple more phone calls, they finally had UPS pick it up and a refund was issued about two weeks later. Two days later they bill my credit card again for the monthly service charge. Now I am trying to get through to someone to take care of that issue. I just now received another phone call from another tech support person calling me to help me get hooked up with that damn DTA that was already returned to the company over 3 weeks ago. It is hard to say anything good about a company that does not return phone calls, does not list problems with their service, does not stand up to their mistakes, does not do anything a good company should do except supposedly offer a cheaper service with less quality than other companies. I have already filed a complaint with the BBB and filed a chargeback with the credit card company. "

Saturday, November 22, 2003

broadband � Forums � Voice over IP � Packet 8 Call Flow Power Point Presentation

broadband � Forums � Voice over IP � Packet 8 Call Flow Power Point Presentation: " Packet 8 Call Flow Power Point Presentation
This is a Power Point presentation by Barry Andrews @ 8X8.com titled Video & Voice over IP Communications A Sip-based example.

Link is located at: �wsl.stanford.edu/projects/andrews.ppt"

broadband � Forums � Voice over IP � Mandatory Packet8 DTA-310 Upgrade

broadband � Forums � Voice over IP � Mandatory Packet8 DTA-310 Upgrade: "Mandatory Packet8 DTA-310 Upgrade
8x8, Inc.
2445 Mission College Blvd.
Santa Clara, CA 95054-1214
U.S.A.

DATE: November 17, 2003
SUBJECT: MANDATORY PACKET8 DTA-310 UPGRADE BEFORE NOVEMBER 25, 2003

Dear Mr....

8x8 is pleased to announce the availability of several new Packet8
features that will make your VoIP communication experience even more
rewarding. Some of these new features include; call waiting, call
waiting caller ID, 3-way conferencing and hold.

This upgrade also has effects throughout our network, therefore, in
order to avoid any service interruption, you must successfully perform
the upgrade before November 25, 2003 or your Packet8 service will be
disabled until the upgrade is complete.

To learn more about the features and the mandatory upgrade, go to our
web site at �www.packet8.net/upgrade install the upgrade
application, and in a few minutes you will be able to experience the
complimentary new features included in your Packet8 service.

If you have any comments or questions, please email us at
tech-support.net or call our customer support at (888) 898-8733.

Thank you for your continued support of the Packet8 Voice and Video
Communications Service. We apologize for any inconvenience this
required upgrade may cause, but we feel that you will enjoy the newest
features added to the Packet8 service.

Sincerely,
Huw Rees
VP Sales and Marketing
8x8 Inc."

broadband � Forums � Voice over IP � Unlimited International Calling from P8

broadband � Forums � Voice over IP � Unlimited International Calling from P8: "Unlimited International Calling from P8
8x8 offers an array of Packet8 broadband telephone service plans to meet even the most stringent telephone users needs. unlimited calling plans to US, Canada, Europe, Asia and more.

Freedom Unlimited
Plus Asia Unlimited Unlimited 1 $49.90
Freedom Unlimited
Plus Europe Unlimited Unlimited 2 $49.90
Freedom Unlimited
Plus EuroAsia Unlimited Unlimited 3 $79.90

1Plus Asia subscribers can make unlimited calls to non-mobile numbers in Australia, Japan, Malaysia, New Zealand, South Korea, and Taiwan, in addition all phones in Singapore and Hong Kong.

2Plus Europe subscribers can make unlimited calls to non-mobile numbers in Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow and St. Petersburg in Russia, Spain, Sweden, Switzerland, and the UK.

3Plus EuroAsia subscribers can make unlimited calls to non-mobile numbers in Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Moscow and St. Petersburg in Russia, Spain, Sweden, Switzerland, the UK, Australia, Japan, Malaysia, New Zealand, South Korea, and Taiwan, in addition all phones in Singapore and Hong Kong."

broadband � Forums � Voice over IP � T38 faxing on P8

broadband � Forums � Voice over IP � T38 faxing on P8: "T38 faxing on P8
I know we have had threads on here before about the fact that P8 will be releasing T38 faxing, but does anyone have any idea when it will be? Any inside info?"

broadband � Forums � Voice over IP � Any P8 Canadian Users on Rogers??

broadband � Forums � Voice over IP � Any P8 Canadian Users on Rogers??: "Any P8 Canadian Users on Rogers??
I just ordered P8 in the Toronto area and am on Rogers Hi-Speed. I'm curious if their is anyone out their from this area using the P8 service and what they think of it, or can comment in general, voice quality, reliability, etc.?
Thanks"

broadband � Forums � Voice over IP � Question about P8 "Rate Centers"

broadband � Forums � Voice over IP � Question about P8 "Rate Centers": "Question about P8 'Rate Centers'
Hi All,
I'm alittle confused about what the 'rate center' code thats returned when you check to see if the service is available for Packet8 service in my area. It returns 'Rate Center (City)
NWYRCYZN01' I did the search for my area which is New York. Does anyone know what that code means, or where i can decipher what it stands for?"

CommsDesign - 8x8 To Raise Additional $2.2 Million

CommsDesign - 8x8 To Raise Additional $2.2 Million: "8x8, Inc. (Nasdaq: EGHT), the broadband voice and video communications service provider, announced today that it expects to raise an additional $2.2 million of financing from certain institutional investors that participated in the private placement that closed on November 13, 2003. The investors would purchase an additional 780,000 shares of 8x8's common stock at a purchase price of $2.83 per share, and also receive warrants to purchase approximately 780,000 8x8 common shares at an exercise price of $3.61 per share. The transaction is expected to close and be funded on November 18, 2003. The common stock and warrants will be issued in a private placement without registration under the Securities Act of 1933, as amended, and may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements. The Company has agreed to file with the Securities and Exchange Commission a registration statement to register the resale of the common stock and the shares of common stock issuable upon exercise of the warrants."

Thursday, November 13, 2003

VoIP Company 8x8 Delivers Unlimited Worldwide Calling with Purchase of Terminal Adapter

VoIP Company 8x8 Delivers Unlimited Worldwide Calling with Purchase of Terminal Adapter: "VoIP Company 8x8 Delivers Unlimited Worldwide Calling with Purchase of Terminal Adapter
Posted on: 11/07/2003


Broadband voice and video service provider 8x8 Inc. has launched a new service plan that gives customers unlimited worldwide calling to other Packet8 users and subscribers for a one-time equipment purchase.

The Packet8 Freedom plan requires that users purchase a Desktop Terminal Adapter model 310 (DTA-310) for a one-time equipment fee of $75 from the Packet8 website at http://www.packet8.net. Upon registering the DTA-310 users will be given a unique Packet8 telephone number so they can make and receive calls from any Packet8 subscriber or partner phone number. All Packet8 Freedom Plans include voice mail, caller ID, call waiting, call forwarding, conference calling and unlimited talk time.

"Our goal is to make this Internet calling program as easy, inexpensive and risk-free as possible for new customers to try the Packet8 service," says Bryan R. Martin, CEO of 8x8. "We are confident that Packet8 Freedom Plan subscribers will want to upgrade to a full Packet8 unlimited calling plan with a regular telephone number once they experience the quality and benefits of using the Packet8 network.""


Silicon Valley Biz Ink :: The voice of the valley economy

Silicon Valley Biz Ink :: The voice of the valley economy: "SANTA CLARA, Calif., Nov. 13 /PRNewswire-FirstCall/ --
8x8, Inc. (Nasdaq: EGHT), the broadband voice and video communications service
provider, announced today that it has entered into definitive agreements with
certain institutional investors for the private placement of approximately
1,839,000 shares of its common stock at a purchase price of $2.83 per share,
resulting in gross proceeds of approximately $5.2 million. The investors will
also receive warrants to purchase approximately 1,839,000 8x8 common shares at
an exercise price of $3.40 per share. The transaction is expected to close and
be funded on November 13, 2003.
The proceeds of the financing are expected to be used for general
corporate purposes, including funding the expansion of the Company's Packet8
voice and video over Internet protocol (VoIP) communications service.
Bryan R. Martin, 8x8's Chief Executive Officer, stated, "This financing
significantly strengthens 8x8's balance sheet and provides us with additional
capital to further accelerate the growth of the Packet8 voice and video
communications service."
The common stock and warrants were issued in a private placement without
registration under the Securities Act of 1933, as amended, and may not be
offered or sold in the United States absent registration or an applicable
exemption from registration requirements. The Company has agreed to file with
the Securities and Exchange Commission a registration statement to register
the resale of the common stock and the shares of common stock issuable upon
exercise of the warrants.

8x8 Adds Advanced Call Features to Its Packet8 Voice Over IP Calling Service

8x8 Adds Advanced Call Features to Its Packet8 Voice Over IP Calling Service: "8x8 Adds Advanced Call Features to Its Packet8 Voice Over IP Calling Service

8x8, Inc. (Nasdaq: EGHT), the broadband voice and video communications service provider, today announced the addition of advanced calling features to its Packet8 voice and video communications service. The new features included in all Packet8 calling plans are call waiting, call waiting caller ID, hold, call alternate and 3-way conferencing.

The new user features, traditionally offered as premium services by legacy telephone service providers, are immediately available to existing Packet8 subscribers and included at no charge with every new Packet8 subscription. The Company also announced that it has added several new support and diagnostic features to its Desktop Terminal Adapter model 310 (DTA-310), the industry's most advanced voice over IP terminal adapter.

The following Packet8 features provide residential Packet8 subscribers the ability to communicate over the phone with more than one person at a time more efficiently.
-- 3 Way Conferencing provides users the ability to connect up to three
parties on the same call and also drop the last party to enter the conference;
-- Call Waiting provides users the ability to answer more than one call
at a time or make a call while already on the phone;
-- Call Waiting Caller ID provides users the ability to see the caller
ID number of additional calls presented when already on the phone;
-- Hold enables users the ability to put calls on mute or hold to
retrieve another call or make another call from a single telephone
with a single line; and
-- Line Alternate enables users to switch between calls or make a call
when already on the phone.

With these new user features included in its base offering, Packet8 continues to bridge the gap with traditional telephone service providers, while offering all inclusive broadband communication services at a single, bundled price. "Our communication service with unlimited calling plans, no contracts or early termination fees, and risk free trial periods coupled with our newest release of multiple call handling and conferencing features will continue to demonstrate the value of our communications offering compared to traditional telephone networks," said Bryan R. Martin, Chief Executive Officer of 8x8.

The new diagnostic features will also improve the ease with which a subscriber can install Packet8. New support and diagnostic features include voice prompt support, missing IP address indicator, network problem indicator and improved facility for downloading new firmware to the Packet8 DTA, including an "upgrade-by-phone" feature which will upgrade Packet8 endpoints with the latest features by simply making a telephone call.